Subscription Policy

Subscribing to the services of Willow Luxe Limited provides access to connect with veterinarians 24/7 via chat.

The subscription grants you access to the member's area for 72 hours at a promotional price of £3. At the end of this trial period, the monthly subscription at the rate of £49.90 per month will be applied. The payment for this subscription will be automatically deducted from your credit card every month on the anniversary date. You can cancel your subscription at any time and without any conditions.

To cancel your subscription, please follow these steps:

1. Log in to your account on our platform.
2. Navigate to the "Subscription" or "Account Settings" section.
3. Select the option to cancel your subscription.
4. Confirm your cancellation.

Once you've completed these steps, your subscription will be canceled, and you will not be charged any further fees.

You can also cancel anytime by clicking the cancellation link provided in the footer. If you encounter any issues while canceling your subscription, please don't hesitate to contact our customer support team by phone at +442035145831, by email at contact@vetsupportnow.com, or via our contact form.

Willow Luxe Limited does not sell its customers' information; personal data is only used for communication purposes and to provide the desired level of service to our customers.

Willow Luxe Limited uses payment providers that adhere to the required PCI DSS security standards.